Send Log

Overview

This function manually sends a storage system log to the remote server (AIS Connect server) when the AIS Connect function is in operation.

Caution

  • Sending logs is only available when the [AIS Connect] function is enabled. Refer to the [Setup AIS Connect Environment] function for details.

  • Check the connection to the AIS Connect server in advance. Refer to the [Test Server Connectivity] function for details. If a communication error occurs and a connection to the AIS Connect server cannot be established, logs cannot be sent. A log that fails to be sent is not resent.

  • Send log requests are not performed in the following conditions.

    • A send log request is already performed once log collection is complete.
    • The customer information is being transferred.
Note

  • This function collects logs (including I/O Module logs) at the time when performing the [Send Log] function. Log files are divided into 640 MB increments and sent to the AIS Connect server.

User Privileges

Availability of Executions in the Default Role

Default role Availability of executions
Monitor  
Admin
StorageAdmin  
AccountAdmin  
SecurityAdmin  
Maintainer

Refer to "User Roles and Policies" for details on the policies and roles.

Operating Procedures

  1. Click [Send Log] in [Action].

    → A confirmation screen appears.

  2. Click the [OK] button.

    → Sending log starts.

  3. Click the [Done] button to return to the screen when starting this function in Step 1.