Setup AIS Connect Environment

Overview

This function sets up the basic information for AIS Connect.

Caution
  • AIS Connect is not available when REMCS is being used. Suspend REMCS and then enable AIS Connect. Refer to the [Stop/Restart Remote Support] function for details.

  • Before using AIS Connect, make sure to read the terms and conditions regarding the handling of personal information with extreme caution. To agree with the terms and conditions, click the [I agree] button. Agreement is required only once before setting "Country of Installation (Country Code : Country Name)".

  • Note that setting parameters for AIS Connect is applied only when "Enable" is selected for "AIS Connect".

Note
  • Even if the "AIS Connect" setting is changed to "Disable", the basic AIS Connect information in the storage system is retained.

User Privileges

Availability of Executions in the Default Role

Default role Availability of executions
Monitor  
Admin
StorageAdmin  
AccountAdmin  
SecurityAdmin  
Maintainer

Refer to "User Roles and Policies" for details on the policies and roles.

Settings

AIS Connect Environment Setting

Item Description Setting values

AIS Connect

Select whether to enable or disable the AIS Connect function.

Enable

Disable

Country of Installation

(Country Code : Country Name)

Select the country name to which the storage system is shipped (where the storage system locates).

Options for this item are displayed in "Country code : Country name" format. The country name is listed in English alphabetical order. "ISO 3166-1 numeric" is used as the country code.

Country Code : Country Name

Use LAN Port

Select the LAN port that is to be used for communication with the AIS Connect server.

MNT

RMT

SSL Server Certification

To use SSL server certification for communication with the AIS Connect server, select "Use". To not use SSL server certification, select "Not use".

When "Use" is selected, server certification is performed with the root certificate that is registered in the storage system for AIS Connect server communication. When there is no appropriate root certificate that authenticates server certification that is received from the AIS Connect server or when the root certificate has expired, communication with the AIS Connect server fails. The expiration date of the root certificate can be checked from the [Root Certificate] screen. Refer to the [Root Certificate] function for details.

Use

Not use

Automatic Log Transmission

Select whether to enable or disable the automatic log transmission.

When "Automatic Log Transmission" is enabled and notification of Error Severity Level or Warning Level occurs, a log is collected and sent to the AIS Connect server in approximately five minutes The maximum size of a log is 1.44 MB. Note that I/O Module logs are not included.

Send log requests are not performed in the following conditions.

  • A send log request is already performed once log collection is complete.
  • The customer information is being transferred.

Enable

Disable

Proxy Server

Input the IPv4 address or the Fully Qualified Domain Name (FQDN) of the proxy server. Make sure to input "Proxy Server" and "Port No." together.

If a proxy server is not used, this item does not need to be set.

For IPv4 address

xxx.xxx.xxx.xxx

xxx: 1 - 255 for the top field (decimal)

xxx: 0 - 255 for other fields (decimal)

For FQDN

Up to 63 alphanumeric characters and symbols ("." (dot), ":" (colon), "-" (hyphen), and "_ " (underscore) can be used)

Port No.

Input the port number of the proxy server. Make sure to input "Proxy Server" and "Port No." together.

If a proxy server is not used, this item does not need to be set.

0 - 65535

Connection Type

Select the communication method for the proxy server.

  • HTTP:

    Basic/NTLM HTTP authentication

  • SOCKS:

    SOCKSv5 authentication

HTTP

SOCKS

User Name

Specify the user name for the proxy server authentication.

If a proxy server is not used, this item does not need to be set.

Up to 32 alphanumeric characters

Change Password

To change the proxy server authentication password, select the checkbox.

Selected: change the password

Cleared

Password

Select the "Change Password" checkbox and then input the password for proxy server authentication. When inputting the password, "*" is displayed to hide the specified value.

If a proxy server is not used, this item does not need to be set.

Up to 64 alphanumeric characters and symbols

Confirm Password

Select the "Change Password" checkbox and then input the password for proxy server authentication again. When inputting the password, "*" is displayed to hide the specified value.

If a proxy server is not used, this item does not need to be set.

Up to 64 alphanumeric characters and symbols

Operating Procedures

  1. Click [Setup AIS Connect Environment] in [Action].

  2. Check the terms and conditions regarding the handling of personal information.

    • When the [I agree] button is clicked

      → The [Setup AIS Connect Environment] screen appears. Proceed to Step 3.

    • When the [I decline] button is clicked

      → Returns to the screen when starting this function in Step 1.

    Note
    • The terms and conditions regarding the handling of personal information are displayed only when "Country of Installation (Country Code : Country Name)" is not specified.

    • To print the terms and conditions regarding the handling of personal information, click the [Print] button.

  3. Specify the parameters, and click the [Set] button.

    → A confirmation screen appears.

    Caution
    • An error screen appears in the following conditions (when "Enable" is selected for the AIS Connect function and a proxy server is specified):
      • The specified "Proxy Server" does not satisfy the input conditions

      • The same IP address is specified for "Proxy Server" and the MNT port or the RMT port

      • The IP address for "Proxy Server" and the network address for the MNT port or the RMT port are the same

      • The IP address for "Proxy Server" and the broadcast address for the MNT port or the RMT port are the same

      • The same IP address is specified for "Proxy Server" and "AIS Connect Server"

      • Either of the "Proxy Server" or the "Port No." has been specified

      • "Port No." does not satisfy the input conditions

      • "User Name" is not entered

      • "User Name" does not satisfy the input conditions

      • "Password" is not entered (only when "Change Password" checkbox is selected)

      • "Password" does not satisfy the input conditions (only when "Change Password" checkbox is selected)

      • "Confirm Password" is not entered (only when "Change Password" checkbox is selected)

      • "Confirm Password" does not satisfy the input conditions (only when "Change Password" checkbox is selected)

      • "Password" does not match "Confirm Password" (only when "Change Password" checkbox is selected)

    • When "Enable" is selected for "AIS Connect" and "Country of Installation (Country Code : Country Name)" is not specified, an error screen appears.

  4. Click the [OK] button.

    → AIS Connect setting starts.

  5. Click the [Done] button to return to the screen when starting this function in Step 1.

Appendix

Country Code : Country Name

Select the storage system location from the following "Country Code : Country Name" list.

Country Code : Country Name

4: AFGHANISTAN

8: ALBANIA

12: ALGERIA

16: AMERICAN SAMOA

20: ANDORRA

24: ANGOLA

660: ANGUILLA

10: ANTARCTICA

28: ANTIGUA AND BARBUDA

32: ARGENTINA

51: ARMENIA

533: ARUBA

36: AUSTRALIA

40: AUSTRIA

31: AZERBAIJAN

44: BAHAMAS

48: BAHRAIN

50: BANGLADESH

52: BARBADOS

112: BELARUS

56: BELGIUM

84: BELIZE

204: BENIN

60: BERMUDA

64: BHUTAN

68: BOLIVIA

70: BOSNIA AND HERZEGOWINA

72: BOTSWANA

74: BOUVET ISLAND

76: BRAZIL

86: BRITISH INDIAN OCEAN TERRITORY

96: BRUNEI DARUSSALAM

100: BULGARIA

854: BURKINA FASO

108: BURUNDI

116: CAMBODIA

120: CAMEROON

124: CANADA

132: CAPE VERDE

136: CAYMAN ISLANDS

140: CENTRAL AFRICAN REPUBLIC

148: CHAD

152: CHILE

156: CHINA

162: CHRISTMAS ISLAND

166: COCOS VALUES (KEELING) ISLANDS

170: COLOMBIA

174: COMOROS

178: CONGO

184: COOK ISLANDS

188: COSTA RICA

384: COTE DIVOIRE

191: CROATIA (local name: Hrvatska)

192: CUBA

196: CYPRUS

203: CZECH REPUBLIC

208: DENMARK

262: DJIBOUTI

212: DOMINICA

214: DOMINICAN REPUBLIC

626: EAST TIMOR

218: ECUADOR

818: EGYPT

222: EL SALVADOR

226: EQUATORIAL GUINEA

232: ERITREA

233: ESTONIA

231: ETHIOPIA

238: FALKLAND ISLANDS VALUES (MALVINAS)

234: FAROE ISLANDS

242: FIJI

246: FINLAND

250: FRANCE

254: FRENCH GUIANA

258: FRENCH POLYNESIA

260: FRENCH SOUTHERN TERRITORIES

266: GABON

270: GAMBIA

268: GEORGIA

276: GERMANY

288: GHANA

292: GIBRALTAR

300: GREECE

304: GREENLAND

308: GRENADA

312: GUADELOUPE

316: GUAM

320: GUATEMALA

324: GUINEA

624: GUINEA-BISSAU

328: GUYANA

332: HAITI

334: HEARD AND MC DONALD ISLANDS

340: HONDURAS

344: HONG KONG

348: HUNGARY

352: ICELAND

356: INDIA

360: INDONESIA

364: IRAN VALUES (ISLAMIC REPUBLIC OF)

368: IRAQ

372: IRELAND

376: ISRAEL

380: ITALY

388: JAMAICA

392: JAPAN

400: JORDAN

398: KAZAKHSTAN

404: KENYA

296: KIRIBATI

408: KOREA, DEMOCRATIC PEOPLES REPUBLIC OF

410: KOREA, REPUBLIC OF

414: KUWAIT

417: KYRGYZSTAN

418: LAO PEOPLES DEMOCRATIC REPUBLIC

428: LATVIA

422: LEBANON

426: LESOTHO

430: LIBERIA

434: LIBYAN ARAB JAMAHIRIYA

438: LIECHTENSTEIN

440: LITHUANIA

442: LUXEMBOURG

446: MACAU

807: MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF

450: MADAGASCAR

454: MALAWI

458: MALAYSIA

462: MALDIVES

466: MALI

470: MALTA

584: MARSHALL ISLANDS

474: MARTINIQUE

478: MAURITANIA

480: MAURITIUS

175: MAYOTTE

484: MEXICO

583: MICRONESIA, FEDERATED STATES OF

498: MOLDOVA, REPUBLIC OF

492: MONACO

496: MONGOLIA

500: MONTSERRAT

504: MOROCCO

508: MOZAMBIQUE

104: MYANMAR

516: NAMIBIA

520: NAURU

524: NEPAL

528: NETHERLANDS

530: NETHERLANDS ANTILLES

540: NEW CALEDONIA

554: NEW ZEALAND

558: NICARAGUA

562: NIGER

566: NIGERIA

570: NIUE

574: NORFOLK ISLAND

580: NORTHERN MARIANA ISLANDS

578: NORWAY

512: OMAN

586: PAKISTAN

585: PALAU

275: PALESTINIAN TERRITORY, OCCUPIED

591: PANAMA

598: PAPUA NEW GUINEA

600: PARAGUAY

604: PERU

608: PHILIPPINES

612: PITCAIRN

616: POLAND

620: PORTUGAL

630: PUERTO RICO

634: QATAR

638: REUNION

642: ROMANIA

643: RUSSIAN FEDERATION

646: RWANDA

659: SAINT KITTS AND NEVIS

662: SAINT LUCIA

670: SAINT VINCENT AND THE GRENADINES

882: SAMOA

674: SAN MARINO

678: SAO TOME AND PRINCIPE

682: SAUDI ARABIA

686: SENEGAL

688: SERBIA AND MONTENEGRO

690: SEYCHELLES

694: SIERRA LEONE

702: SINGAPORE

703: SLOVAKIA VALUES (Slovak Republic)

705: SLOVENIA

90: SOLOMON ISLANDS

706: SOMALIA

710: SOUTH AFRICA

239: SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS

724: SPAIN

144: SRI LANKA

654: ST. HELENA

666: ST. PIERRE AND MIQUELON

736: SUDAN

740: SURINAME

744: SVALBARD AND JAN MAYEN ISLANDS

748: SWAZILAND

752: SWEDEN

756: SWITZERLAND

760: SYRIAN ARAB REPUBLIC

158: TAIWAN

762: TAJIKISTAN

834: TANZANIA, UNITED REPUBLIC OF

764: THAILAND

768: TOGO

772: TOKELAU

776: TONGA

780: TRINIDAD AND TOBAGO

788: TUNISIA

792: TURKEY

795: TURKMENISTAN

796: TURKS AND CAICOS ISLANDS

798: TUVALU

800: UGANDA

804: UKRAINE

784: UNITED ARAB EMIRATES

826: UNITED KINGDOM

840: UNITED STATES

581: UNITED STATES MINOR OUTLYING ISLANDS

858: URUGUAY

860: UZBEKISTAN

548: VANUATU

336: VATICAN CITY STATE VALUES (HOLY SEE)

862: VENEZUELA

704: VIET NAM

92: VIRGIN ISLANDS VALUES (BRITISH)

850: VIRGIN ISLANDS VALUES (U.S.)

876: WALLIS AND FUTUNA ISLANDS

732: WESTERN SAHARA

887: YEMEN

894: ZAMBIA

716: ZIMBABWE