SnapCenter Plug-in for VMware vSphere 6 Manuals ( CA08871-405 )
Information not displayed after upgrading to a new patch of the same release
After upgrading SnapCenter Plug-in for VMware vSphere to a new patch of the same release, recent jobs or other information might not be displayed in the Dashboard and job monitor.
If you are upgrading to a new patch of the same release, you must clear the SnapCenter Plug-in for VMware vSphere cache on the vCenter Web Server and restart the server before the upgrade or registration.
If the plug-in cache is not cleared, then recent jobs are not displayed in the Dashboard and job monitor in the following scenarios:
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SnapCenter Plug-in for VMware vSphere was deployed using vCenter, and then later upgraded to a patch in the same release.
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The SnapCenter VMware virtual appliance was deployed in vCenter 1. Later, this SnapCenter Plug-in for VMware vSphere was registered to a new vCenter2. A new instance of the SnapCenter Plug-in for VMware vSphere is created with a patch and registered to vCenter1. However, because vCenter1 still has the cached plug-in from the first SnapCenter Plug-in for VMware vSphere without the patch, the cache needs to be cleared.
The cache is in the following locations, based on the type of server operating system:
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vCenter Server Linux Appliance
/etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/
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Windows OS
%PROGRAMFILES%/VMware/vSphere client/vc-packages/vsphere-client-serenity/
Workaround if you already upgraded before clearing the cache
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Log in to the SnapCenter Plug-in for VMware vSphere management GUI.
The IP address is displayed when you deploy the SnapCenter Plug-in for VMware vSphere.
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Click Configuration in the left navigation pane, and then click the Service option in the Plug-in Details section to disable the plug-in.
SnapCenter Plug-in for VMware vSphere service is disabled, and the extension is unregistered in vCenter.
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Locate the
vsphere-client-serenity
folder, then locate thecom.fujitsu.scv.client-<release-number>
folder and delete it.The folder name changes for each release.
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Restart the vCenter Server.
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Log in to VMware vSphere client.
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Click Configuration in the left navigation pane, and then click the Service option in the Plug-in Details section to enable the plug-in.
SnapCenter Plug-in for VMware vSphere service is enabled, and the extension is registered in vCenter.