SANtricity 11.9 Commands ( CA08871-194 ~ 196 )

Enable or disable AutoSupport (all individual arrays)

This command enables or disables AutoSupport (ASUP) feature for the storage system and makes it possible to transmit messages to the our support site. After you enable the ASUP feature, the ASUP-capable storage system is automatically prepared to collect and send support-related data to our support. The data can then be used for remote troubleshooting and problem analysis.

Supported Series

This command applies to any individual storage system, including the ETERNUS HB1100/HB1200, ETERNUS HB2100/HB2200/HB2300, ETERNUS HB5100/HB5200, ETERNUS AB6100 and ETERNUS AB3100 series, as long as all SMcli packages are installed.

Roles

To execute this command on an ETERNUS HB1100/HB1200, ETERNUS HB2100/HB2200/HB2300, ETERNUS HB5100/HB5200, ETERNUS AB6100, or ETERNUS AB3100 storage system, you must have the Storage Admin role.

Context

You must enable the three features in this order:

  1. Enable AutoSupport

  2. Enable AutoSupport Remote Diagnostics

Syntax

set storageArray autoSupport (enable | disable)

Parameters

Parameter Description

enable | disable

Allows you to enable or disable AutoSupport. If the OnDemand and Remote Diagnostics features are enabled, the disable action will turn off OnDemand and Remote Diagnostics features as well.

Examples

   SMcli -n Array1 -c "set storageArray autoSupport enable;"

   SMcli completed successfully.

Verification

Use the show storageArray autoSupport command to see whether you have enabled the feature. The initial line of the displayed output shows the enable status:

The AutoSupport feature is enabled on this storage system.
Top of Page