SANtricity 11.8 Commands ( CA08871-194 ~ 196 )

Enable or disable the AutoSupport OnDemand feature

The set storageArray autoSupportOnDemand command turns on or turns off the AutoSupport OnDemand feature. This feature allows Fujitsu Support to coordinate AutoSupport data transmission, and allows them to request the re-transmission of missing support data.

Supported Series

This command applies to an individual HB2100/HB2200/HB2300, HB5100/HB5200, AB6100 or AB3100 storage system.

Roles

To execute this command on an HB2100/HB2200/HB2300, HB5100/HB5200, AB6100, or AB3100 storage system, you must have the Storage Admin or Support Admin role.

Context

Before enabling this feature, you must first enable the AutoSupport feature on the storage system. After enabling this feature, you can next enable the AutoSupport Remote Diagnostics feature (if desired).

Syntax

set storageArray autoSupportOnDemand (enable | disable)

Parameters

Parameter Description

enable | disable

Allows the user to enable or disable AutoSupport OnDemand feature. If AutoSupport is disabled, the enable action will error and asks the user to enable it first. If the Remote Diagnostics feature is enabled, the disable action will also turn off Remote Diagnostics feature.

Examples

SMcli -n Array1 -c "set storageArray autoSupportOnDemand enable;"

SMcli completed successfully.

Verification

Use the show storageArray autoSupport command to see if you have enabled the feature. The initial two lines of the displayed output show the enable status of the AutoSupport feature, followed by the AutoSupport OnDemand feature:

The AutoSupport is enabled on this storage system.
The AutoSupport OnDemand feature is enabled on this storage system.
The AutoSupport Remote Diagnostics feature is enabled on this storage system.
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