ONTAP 9 Manuals ( CA08871-402 )

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ONTAP 9 release support

Support levels

The level of support available for a specific version of ONTAP varies depending upon when the software was released.

Support level Full support Limited support Self-service support

Year

1

2

3

4

5

6

7

8

Access to online documentation

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Technical support

Yes

Yes

Yes

Yes

Yes

Root-cause analysis

Yes

Yes

Yes

Yes

Yes

Software downloads

Yes

Yes

Yes

Yes

Yes

Service updates (patch releases [P-releases])

Yes

Yes

Yes

Alerts about vulnerabilities

Yes

Yes

Yes

To upgrade to the latest release of ONTAP, see Upgrade to the latest version of ONTAP and When should I upgrade ONTAP?

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