ONTAP 9.13

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Manage AutoSupport settings with System Manager

You can use System Manager to manage the settings for your AutoSupport account.

You can perform the following procedures:

View AutoSupport settings

You can use System Manager to view the settings for your AutoSupport account.

Steps
  1. In System Manager, click Cluster > Settings.

    In the AutoSupport section, the following information is displayed:

    • Status

    • Transport protocol

    • Proxy server

    • From email address

  2. In the AutoSupport section, select kebab icon, then select More Options.

    Additional information is displayed about the AutoSupport connection and email settings. Also, the transfer history of messages is listed.

Generate and send AutoSupport data

In System Manager, you can initiate the generation of AutoSupport messages and choose from which cluster node or nodes the data is collected.

Steps
  1. In System Manager, select Cluster > Settings.

  2. In the AutoSupport section, select kebab icon, then select Generate and Send.

  3. Enter a subject.

  4. Select the check box under Collect Data From to specify the nodes from which to collect the data.

Test the connection to AutoSupport

From System Manager, you can send a test message to verify the connection to AutoSupport.

Steps
  1. In System Manager, click Cluster > Settings.

  2. In the AutoSupport section, select kebab icon, then select Test Connectivity.

  3. Enter a subject for the message.

Enable or disable AutoSupport

In System Manager, you can disable the ability of AutoSupport to monitor the health of your storage system and send you notification messages. You can enable AutoSupport again after it has been disabled.

Steps
  1. Select Cluster > Settings.

  2. In the AutoSupport section, select kebab icon, then select Disable.

  3. If you want to enable AutoSupport again, in the AutoSupport section, select kebab icon, then select Enable.

Edit AutoSupport settings

You can use System Manager to modify the connection and email settings for your AutoSupport account.

Steps
  1. Select Cluster > Settings.

  2. In the AutoSupport section, select kebab icon, then select More Options.

  3. In the Connections section or the Email section, select edit icon to modify the setting for either section.

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