You can control whether and how AutoSupport information is sent to Fujitsu Support and your internal support organization, and then test that the configuration is correct.

About this task

You can enable AutoSupport and modify its configuration on all nodes of the cluster simultaneously. When a new node joins the cluster, the node inherits the AutoSupport cluster configuration automatically. You do not have to update the configuration on each node separately.

The scope of the system node autosupport modify command is cluster-wide. The AutoSupport configuration is modified on all nodes in the cluster, even when the -node option is specified. The option is ignored, but it has been retained for CLI backward compatibility.

By default, AutoSupport is enabled on each node to send messages to Fujitsu Support by using the HTTPS transport protocol.

Steps

Ensure that AutoSupport is enabled:

system node autosupport modify -state enable

If you want Fujitsu Support to receive AutoSupport messages, use the following command:
```
system node autosupport modify -support enable
```
You must enable this option if you want to upload large files, such as core dump and performance archive files, to Fujitsu Support or a specified URL.

If Fujitsu Support is enabled to receive AutoSupport messages, specify which transport protocol to use for the messages.

You can choose from the following options:

If you want to…	Then set the following parameters of the `system node autosupport modify` command…
Use the default HTTPS protocol	Set `-transport` to `https`. If you use a proxy, set `-proxy-url` to the URL of your proxy. This configuration supports communication with uploads of large files.
Use HTTP that is preferred over SMTP	Set `-transport` to `http`. If you use a proxy, set `-proxy-url` to the URL of your proxy. This configuration supports uploads of large files.
Use SMTP	Set `-transport` to `smtp`. This configuration does not support uploads of large files.

If you want to…

Then set the following parameters of the system node autosupport modify command…

Use the default HTTPS protocol

Set -transport to https.
If you use a proxy, set -proxy-url to the URL of your proxy. This configuration supports communication with uploads of large files.

Use HTTP that is preferred over SMTP

Set -transport to http.
If you use a proxy, set -proxy-url to the URL of your proxy. This configuration supports uploads of large files.

Use SMTP

Set -transport to smtp.

This configuration does not support uploads of large files.

If you want your internal support organization or a support partner to receive AutoSupport messages, perform the following actions:

Identify the recipients in your organization by setting the following parameters of the system node autosupport modify command:

Set this parameter…	To this…
`-to`	Up to five comma-separated individual email addresses or distribution lists in your internal support organization that will receive key AutoSupport messages
`-noteto`	Up to five comma-separated individual email addresses or distribution lists in your internal support organization that will receive a shortened version of key AutoSupport messages designed for cell phones and other mobile devices
`-partner-address`	Up to five comma-separated individual email addresses or distribution lists in your support partner organization that will receive all AutoSupport messages

Set this parameter…

To this…

-to

Up to five comma-separated individual email addresses or distribution lists in your internal support organization that will receive key AutoSupport messages

-noteto

Up to five comma-separated individual email addresses or distribution lists in your internal support organization that will receive a shortened version of key AutoSupport messages designed for cell phones and other mobile devices

-partner-address

Up to five comma-separated individual email addresses or distribution lists in your support partner organization that will receive all AutoSupport messages

Check that addresses are correctly configured by listing the destinations using the system node autosupport destinations show command.

If you are sending messages to your internal support organization or you chose SMTP transport for messages to Fujitsu Support, configure SMTP by setting the following parameters of the system node autosupport modify command:
- Set -mail-hosts to one or more mail hosts, separated by commas.
  
  You can set a maximum of five.
  
  You can configure a port value for each mail host by specifying a colon and port number after the mail host name: for example, mymailhost.example.com:5678, where 5678 is the port for the mail host.
- Set -from to the email address that sends the AutoSupport message.
Configure DNS.

(Optional) Add command options if you want to change specific settings:

If you want to do this…	Then set the following parameters of the `system node autosupport modify` command…
Hide private data by removing, masking, or encoding sensitive data in the messages	Set `-remove-private-data` to `true`. If you change from `false` to `true`, all AutoSupport history and all associated files are deleted.
Stop sending performance data in periodic AutoSupport messages	Set `-perf` to `false`.

If you want to do this…

Then set the following parameters of the system node autosupport modify command…

Hide private data by removing, masking, or encoding sensitive data in the messages

Set -remove-private-data to true. If you change from false to true, all AutoSupport history and all associated files are deleted.

Stop sending performance data in periodic AutoSupport messages

Set -perf to false.

Check the overall configuration by using the system node autosupport show command with the -node parameter.
Verify the AutoSupport operation by using the system node autosupport check show command.

If any problems are reported, use the system node autosupport check show-details command to view more information.
Test that AutoSupport messages are being sent and received:
1. Use the system node autosupport invoke command with the -type parameter set to test.
  cluster1::> system node autosupport invoke -type test -node node1
2. Confirm that Fujitsu is receiving your AutoSupport messages:
  
  system node autosupport history show -node local
  
  The status of the latest outgoing AutoSupport message should eventually change to sent-successful for all appropriate protocol destinations.
3. (Optional) Confirm that the AutoSupport message is being sent to your internal support organization or to your support partner by checking the email of any address that you configured for the -to, -noteto, or -partner-address parameters of the system node autosupport modify command.